Of course we understand. Please tell your friends and other potential customers that we are the ONLY online company to sell this product with a "no questions asked" policy as stated on our Customer Server page. Because we operate on tight margins, we cannot be asked to keep on sending parcels after we are negative on an order. We are, after all, a business and not a charity. Someone who buys grey market goods online needs to understand the risks of such an undertaking and if the person is not willing to take this risk, he/she should go to their doctor, get a real prescription, and buy this product through regular channels at 3 times the cost.